Sofitel Auckland Viaduct Harbour | Auckland ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Sofitel Auckland Viaduct Harbour, a 5-star hotel rated 8.1/10 on Booking.com, features elegant contemporary design with luxury accommodations and exceptional dining experiences. This Auckland hotel includes a spa, indoor pool, and Club Millésime benefits for guests seeking refined indulgence.

Rooms & Amenities

Sofitel Auckland Viaduct Harbour offers a variety of guest rooms with floor-to-ceiling windows and private Juliet balconies, overlooking either the serene water feature or vibrant marina. Each room is equipped with a King-sized Sofitel MyBed(TM), LED television, and a spacious marble bathroom featuring a separate rain shower and deep soaking bathtub.

Dining Options

Dining options at Sofitel include the contemporary La Marée restaurant specializing in French and Latin fusion cuisine, and Grape & Olive, offering Mediterranean tapas-style dishes. Guests can also enjoy the French Press Cafe, known for its pastries and coffee, enhancing their culinary experience.

Leisure & Services

Leisure amenities feature a 20-meter indoor pool, a fitness center, and a luxurious spa offering personalized treatments using prestigious brands. Guests in Luxury Rooms and Suites also benefit from access to Club Millésime, which includes executive breakfast, afternoon tea, and evening cocktails.

Location & Transportation

Sofitel Auckland Viaduct Harbour is situated in the vibrant Viaduct precinct, with nearby attractions including Auckland's Maritime Museum and the lively Wynyard Quarter. Transportation options include bus services accessible within a 4-minute walk, facilitating easy exploration of Auckland's offerings.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room Accessible

Max:

2 persons

345 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Luxury Room Balcony

Max:

2 persons

445 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior King Room

Max:

2 persons

380 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Auckland 1.6 mi

Airports

Auckland (AKL) 17.4 mi

Train

Train Station - Britomart3300 ft

Train Station - Grafton 1.6 mi

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

NZD 52 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Canoeing
Hiking
Cycling
Fishing

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Full body massage

Room features

Free Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

AM/FM alarm clock

Room decor

Carpeted floor

Location

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Map view

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

2900 ft

Viaduct Harbour Ave

Viaduct Harbour

3300 ft

Gallery

Auckland Art Gallery Toi o Tamaki

4900 ft

Museum

New Zealand Maritime Museum

2800 ft

Square

Aotea Square

4300 ft

Park

Auckland War Memorial Museum

1.6 mi

Auckland CentralNew Zealand

Queen Street

4200 ft

Event hall

SKYCITY Auckland Convention Centre

3100 ft

Theatre

Aotea Centre

4000 ft

Park

Albert Park

5200 ft

Shopping Area

Victoria Park Market

2100 ft

Public Building

Auckland Town Hall

4900 ft

Square

Vulcan Lane

3400 ft

Church

St Patrick's Cathedral

2500 ft

Square

Takutai Square

4300 ft

Stadium

Spark Arena

1.3 mi

Event hall

ANZ Viaduct Events Centre

2100 ft

Level 3 130 Quay Street Waitemata Harbour

Britomart

4100 ft

Church

St Matthew-in-the-City Church

2200 ft

Harbour

Queens Wharf

5100 ft

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

2900 ft

Harbour

Princes Wharf

2700 ft

Event hall

SKYCITY Auckland

3100 ft

Bridge

Wynyard Crossing

3200 ft

Park

Silo Park

2500 ft

Library

Central City Library

4900 ft

Bridge

Auckland Harbour Bridge

2.7 mi

Nearby

Square

Wynyard Quarter

1600 ft

138 Halsey Street Freemans Bay

America's Cup Village

1500 ft

Westhaven Drive Curran St intersection

Westhaven Promenade

1800 ft

Restaurants

Le Restaurant

400 ft

21 Viaduct Harbour Avenue At Hotel Sofitel

21 Viaduct Cafe

200 ft

21 Viaduct Harbour Avenue

Mojo Viaduct Harbour

300 ft

Vodaphone Building 20 Viaduct Harbour Avenue

Ceviche Bar by Besos Latinos

1000 ft

H3 - 132 Halsey St

Major Sprout

2600 ft

21 Graham Street

Toto' Pizza

2300 ft

5 Hardinge Street Auckland

Williams Eatery

1600 ft

G03 85 Daldy Street

Reviews and Ratings

Reviews from guests about their experience.

84%

loved their spa retreat and can’t wait to return.

8.4/10

Great

Rooms

8.4

Location

9.6

Service

7.6

Dining

7.6

Theodore

United Kingdom, January 2025

5.2/10

My stay at Sofitel Auckland Viaduct Harbour had its highs and lows. On one hand, the luxury atrium room was spacious and beautifully appointed, making my stay comfortable. However, I experienced some frustrating issues with the check-in process and room upgrades that detracted from the experience. Overall, the prime location near the waterfront and various attractions was a major plus! 🌊✨

Rooms

8.0

I found the Luxury Atrium room to be very comfortable and spacious, offering excellent facilities including good tea and coffee options. However, minor annoyances like curtains not meeting properly affected my sleep. I was pleased with the amenities available in the room, providing a sense of luxury.

Service

6.0

The staff were generally available and accommodating, but I encountered challenges with communication at check-in, which made the arrival process a bit frustrating. The managers seemed overwhelmed, making it difficult to address simple issues efficiently.

Location

10.0

The hotel's location is amazing, right on the harbor and perfect for exploring nearby eateries and attractions. It's also conveniently close to the ferry terminal and downtown activities, making it easy to get around.

Dining

8.0

I had a decent breakfast experience with a good buffet selection, although I chose to dine at local restaurants instead for better value. I appreciated the variety and quality offered at breakfast, which exceeded my expectations.

Facilities

7.0

The facilities provided were impressive, including room service and housekeeping. However, the lack of clear signage for check-in and other hotel areas was a notable downside, making navigation a bit of a challenge.

Jessica

United Kingdom, December 2024

5.8/10

I recently stayed at Sofitel Auckland Viaduct Harbour and overall, it was a fantastic experience. The location right by the harbour made exploring the area easy, and the room was spacious and luxurious. While the breakfast was good, I did encounter some issues with the spa service that didn't quite meet my expectations. Nonetheless, I would certainly consider staying here again.

Rooms

10.0

My room was spacious, luxurious, and decorated beautifully, offering a nice view of the harbour. The bed was extremely comfortable, which made my stay even more enjoyable.

Service

9.0

The staff was attentive and friendly, ensuring that my experience was seamless from check-in to check-out. I appreciated their willingness to assist with any requests I had.

Location

10.0

The hotel's location is fantastic, right next to the harbour and within walking distance to lots of great restaurants and bars. It felt vibrant yet removed from the noise of the city.

Dining

8.0

Breakfast was the highlight, with a wonderful selection and great service. However, I did experience some disappointment with the spa's manicure service, which fell short of the high standards expected from a hotel of this caliber.

Facilities

8.0

The pool was a great refuge after my long flight, and I enjoyed the amenities available, including a cozy gym. While the dining options were generally good, I felt some minor details could be improved for a more luxurious experience.

Emma

United Kingdom, November 2024

5.0/10

My stay at Sofitel Auckland Viaduct Harbour was quite enjoyable. The hotel itself was stunning, and the location was fantastic as it offered easy access to a variety of restaurants and bars. However, I encountered a few hiccups regarding the check-in process and some minor service issues during breakfast. Despite these drawbacks, I loved my experience overall and would definitely consider returning.

Rooms

8.0

The Superior King Room was spacious and well-appointed, featuring luxurious toiletries and a comfortable bed. However, I noticed the lack of drawers for non-hanging clothes, which was slightly inconvenient.

Service

7.0

Most staff were incredibly friendly and attentive. although, I did experience a bit of a rough interaction at the breakfast venue with one staff member who was a bit aggressive in his approach. Fortunately, the rest were pleasant.

Location

9.0

The hotel's location right on the Viaduct Harbour was perfect. just steps from an array of dining options yet secluded enough from the hustle and bustle of construction nearby.

Dining

7.0

The breakfast buffet had an extensive selection, though I felt some items were slightly overpriced and lacked freshness. It was a busy venue, making it necessary to wait for a table at times.

Facilities

8.0

The hotel featured great amenities, though the gym was small. I particularly loved the sauna and steam room, which added a lovely touch to my stay.

Grayson

United Kingdom, November 2024

7.2/10

My stay at Sofitel Auckland Viaduct Harbour was quite enjoyable, with a spacious luxury room and good amenities, but some service issues and noise detracted from the experience. The hotel's location by the marina was fantastic, making it easy to explore the vibrant restaurant scene nearby. However, I did face some challenges with the service quality during my visit, which left me a bit disappointed overall. 🌊✨

Rooms

8.0

The luxury room was spacious and stylish, featuring an entry area, a separate wet bar, and floor-to-ceiling glass windows that let in natural light. However, privacy was limited as the rooms overlooked the courtyard.

Service

6.0

While some staff were attentive and helpful, I encountered notable hiccups like delayed luggage service and a few issues with the room amenities, which were frustrating.

Location

10.0

The hotel's prime location by Viaduct Harbour allowed for easy walks to excellent restaurants and attractions, all just steps away from the hotel.

Dining

6.0

The breakfast buffet was decent, offering a variety of options, though I was disappointed that certain items were consistently unavailable throughout my stay.

Facilities

8.0

The hotel had a good selection of facilities, including a gym, spa, and a charming bar area with water views that enhanced my stay.

Stella

United Kingdom, November 2024

5.8/10

I really enjoyed my stay at the Sofitel Auckland Viaduct Harbour, as the luxurious atmosphere and attention to detail truly made a lasting impression. The warm welcome I received and the fantastic dining options boosted my experience. However, the bar service felt a bit slow at times, and I wasn't entirely satisfied with the breakfast selection. Overall, I'd say it was an excellent stay, but there are a few areas for improvement.

Rooms

8.0

My room was beautifully appointed and included a comfortable bed, desk, and a couch. It also had a lovely view of the street, although I did find the layout a bit odd with the TV facing the window.

Service

10.0

The staff was incredibly friendly and attentive, making me feel welcomed throughout my stay. Particularly, the staff helped with various arrangements, ensuring everything went smoothly.

Location

9.0

The hotel's location is fantastic, situated close to multiple restaurants and main attractions in the CBD, yet it was quiet enough to escape the hustle and bustle of city life.

Dining

9.0

I had an amazing breakfast and dinner at Lava Dining; the selection was good, though I did wish for a bit more variety at breakfast. Room service was efficient and the food was delicious.

Facilities

8.0

The fitness center was clean and well-maintained, which allowed me to enjoy my workouts. The additional services like room service and housekeeping were also well handled.